How to sign in to Coinbase Pro safely

Step-by-step guidance, security best practices, and common login issues explained.

Quick overview

Coinbase Pro is a cryptocurrency trading platform that requires a secure account sign-in. Always access the official site directly (bookmarks or official app) and never follow untrusted links. Below are the typical steps to sign in, followed by practical security tips and troubleshooting.

Typical sign-in steps

  1. Open the official Coinbase Pro website or the official mobile app.
  2. Enter your registered email address and password.
  3. If enabled, complete two-factor authentication (2FA) using an authentication app, hardware key, or SMS (auth apps are recommended over SMS).
  4. When prompted, confirm any security notifications or new-device alerts sent to your email.
  5. After successful verification you’ll arrive at your portfolio or trading dashboard.

Security best practices

Do these:
  • Use a strong, unique password for your exchange account — long passphrases are best.
  • Enable 2FA with an authenticator app (e.g., Google Authenticator, Authy) or a hardware security key like YubiKey.
  • Bookmark the official exchange URL and use that bookmark instead of clicking links in emails or messages.
  • Verify the site certificate (look for HTTPS and the padlock) and the domain — phishing sites may use lookalike domains.
  • Keep your device and browser updated and use reputable antivirus/anti-malware tools.
Don’t do these:
  • Do not enter credentials into forms on untrusted sites or pop-ups.
  • Avoid using SMS-based 2FA if you can — SIM-swapping attacks can intercept SMS codes.
  • Never share your password, recovery phrases, or 2FA backup codes with anyone.

Troubleshooting common issues

  • Forgot password: Use the official “Reset password” flow on the exchange site. Expect to receive an email with a secure link — confirm the sender and domain.
  • 2FA lost: Follow the exchange’s official account recovery procedures — they usually verify identity via email plus ID checks.
  • Suspicious login alerts: Immediately change your password and contact official support using the contact methods on the official website.

How to verify you’re on the official site

Always check:

  • The exact domain name (no extra characters or misspellings).
  • The TLS certificate details by clicking the padlock in the address bar.
  • Your browser’s extension list (malicious extensions can inject fake forms).